Sensor Shows as Inactive in Ziosk Go App

If your sensor appears as "Inactive" in the Ziosk Go app, follow these steps:

1. Verify Installation: Ensure the sensor is still securely installed beneath the table.

2. Scan for Sensors: Select the icon in the Sensor tab of the Ziosk Go App. This will scan your venue for any sensors that are active.

3. Rescan the QR Code: Open the Ziosk Go app and rescan the sensor’s QR code using the barcode icon located in the sensors tab.

   
   

If the status remains “Inactive” after rescanning, please reach out to Ziosk Support for further assistance.

support@ziosk.com

(877) 585-4822