Pre-Requisites
Step 1: Update the Ziosk Go App
Verify that the Ziosk Go app is up to date. Version 2.0.2 is the latest version.
Step 2: Prepare Replacement Materials
Confirm that you have extra sensor(s) and replacement double-sided tape available before beginning the sensor replacement process.
Sensor Replacement Steps
Step 1: Verify Sensor Placement
Check whether the impacted sensor is installed under the correct table.
Step 2: Attempt to Re-Register the Sensor
If the sensor is correctly installed and the MAC address matches, attempt to re-register it using the Ziosk Go app. Documentation on how to register a sensor: Sensor Registration
Step 3: Replace and Configure the Sensor
If re-registration fails or the sensor is missing, replace it with a backup sensor and configure it to the appropriate table number. Documentation on how to register a sensor: Sensor Registration