Error Scanning Sensor Message

What is the Issue?

When scanning or registering a sensor, the app displays an error message indicating there was an error scanning the sensor’s QR code and prompts the user to try again.

What is the Solution?

First, confirm that no other user has already scanned and begun registering that sensor.

Once confirmed, restart the Ziosk Go app and attempt registration again.

If the issue persists, contact your Project Manager or Ziosk Support for further assistance.