Blue Screen Showing "Play" and "Pay" Options
What does this mean?
This screen shows up when the device hasn’t been assigned to a specific location, like a store or venue.
Basically, the device doesn’t yet know where it belongs, so it’s not able to finish setting itself up.
The good news is that this is a common issue and it can usually be fixed quickly without having to send the device back or replace it (no RMA needed).
What do I need to do?
To get this sorted out, just reach out to the Ziosk Support Team. They can take care of the issue remotely and get your device properly assigned to the right location.
Please do not submit an RMA for this, Ziosk Support can handle it for you without any need to return the device.
(469) 225-2089