Best Practices for Uploading Floor Plans

Uploading a clear and accurate floor plan is critical for troubleshooting DigiSite sensors and understanding restaurant layouts. Poor-quality images make it difficult for our internal teams to diagnose issues effectively.

Follow these guidelines to ensure your floor plan upload meets quality standards:

1. Use a Clear, Complete Floor Plan

• Ensure the floor plan includes all key areas of the restaurant (dining area, bar, kitchen, entry points).

• Avoid cropped or partial images—upload the entire layout.

2. Choose High-Quality Images

• Resolution: Use a high-resolution image (minimum 1080p recommended).

• Lighting: Take the photo in good lighting to avoid shadows or glare.

• Focus: Ensure the image is sharp and readable—avoid blurry or pixelated pictures.

  
  

3. Maintain Proper Orientation

• Upload the floor plan upright (not sideways or upside down).

• If taking a photo of a printed plan, align the camera parallel to the paper to avoid distortion.

  
  

4. Include Labels and Legends

• Make sure table numbers, zones, and key markers are visible.

• If the plan includes a legend, ensure it is clear and legible.

  
  

5. Avoid Obstructions

• Do not cover any part of the floor plan with hands, objects, or reflections.

• If photographing a screen, avoid glare and ensure the entire plan fits within the frame.

  
  

6. File Format and Size

• Preferred formats: JPEG or PNG.

• Keep file size reasonable (under 10 MB) for faster upload without losing clarity.

  
  

7. Verify Before Uploading

• Double-check that the image is:

  • Complete

  • Clear

  • Correctly oriented

• If unsure, retake the photo before submitting.

  
  

Why This Matters?

High-quality floor plans help Ziosk teams:

• Understand restaurant layouts for better support.

• Troubleshoot DigiSite sensor issues quickly and accurately.